Terms & Conditions

Terms & Conditions of Use of Website

Using the response facilities and online booking function on our web site signifies your consent to us collecting personal information.

Privacy Policy

The Footcare Centre Ltd. assures you that your personal data will not be made public or made available to any other people, companies or institutions in any way. All names and other contact details gathered by The Footcare Centre Ltd. will not be sold to any third party organizations. Your data will only be used by The Footcare Centre Ltd. exclusively to provide you with the service you contacted us for.

What information do we use? Most commonly, the information we use centres on the correspondence contained in your e-mail or online booking request.

How do we use cookies? Some cookies on this site are essential, and the site will not work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. We do not capture or store personal information using cookies.

How do we use your information? We gather this information to inform you of our footcare services so that we can contact you about your appointments. Sometimes, we may use the information that you have provided to us to inform you of services or offers that you may find interesting.

Removing your information from our database: If you wish to remove the information we hold on you in our database, at any time, for whatever reason, please e-mail us at [email protected] and we will remove your information as soon as possible.

Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, The Footcare Centre Ltd. has used appropriate industry standard procedures to safeguard the confidentiality of Your personal information. However, no data transmitted over the Internet can be 100% secure. As a result, while we strive to protect your personal information, The Footcare Centre Ltd. cannot guarantee the security of any information that you transmit to us or from our sponsors and You do so at Your own risk.

This Agreement constitutes the entire Agreement between You and The Footcare Centre Ltd. in connection with general registration on www.thefootcarecentre.co.uk and supersedes all prior agreements between the parties regarding the subject matter contained herein. If any provision of this agreement is found invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of this agreement will remain in force. No failure of either party to exercise or enforce any of its rights under this agreement will act as a waiver of such rights.

Intellectual Property Infringement Claims

It is the policy of The Footcare Centre Ltd to respond expeditiously to claims of intellectual property infringement. We will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws. Notices of claimed infringement should be directed to: [email protected].

Website Accessibility Statement

The Footcare Centre website has been designed to provide as good browsing experience as possible for all our users.

Website Accessibility Instructions: This section explains how this website has been optimised to make it more accessible to visitors with disabilities or other accessibility requirements. It also contains instructions on how you can improve your journey through our website.

Changing the size of your text: You can change the font size on this site by using the built-in “text size” options in your web browser. In most browsers this can be found on the tool bar under “View, Text Size”. You can also access this feature by holding down the Ctrl key and using your mouse wheel if you have one.

Change the colour of the text and page background: For Internet Explorer Users: From the Tools menu, select Internet Options. Click the Colours button. Unticking the ‘Use windows colours’ box will allow you to select your preferred options. For Firefox Users: From the Tools menu, select Options. Click the Colours button and select your preferred options.

Use the tab key to follow links rather than clicking on a link with your mouse, you can use the Tab key on your keyboard to move in order through the links on the page. Each link in turn will be surrounded by a thin line. Press Enter to follow the selected link.

Scroll up and down if you find it difficult to scroll down the page using the bar on the right, try using the arrow keys on your keyboard instead. You can also move a screen’s length at a time using your keyboard’s Page Up and Page Down buttons.

Feedback: We welcome comments and suggestions, particularly if you encounter any problems using our pages: [email protected].

Online Bookings

All bookings made via the online bookings function on this website are provisional until confirmed by our reception team. We will confirm acceptance of your appointment by either text message or email. Our service level will be to contact you within 1 working day. If you have not heard from us within this time, then please call us on 01932 849373 to check that we have received your online booking.

Appointments can only be booked online and not cancelled.  Please see the section below on our cancellation policy should you need to cancel your appointment.

Cancellation Policy

We appreciate that sometimes you need to make changes or cancel pre-booked appointments with us.  There are a number of ways you can do this.  As soon as you are aware that you need to change or cancel an appointment, please either call us on 01932 849373 or email us at [email protected]. We would kindly request that you give us a minimum of 24 hours notice of a change or cancellation where possible.  This will allow other patients waiting for an appointment to be seen.  If you are unable to give us 24 hours notice of a change or cancellation then a charge may apply.

General Information: Although every effort has been made to ensure the accuracy of all the information displayed on this website, The Footcare Centre cannot accept any responsibility for any errors or omissions and reserves the right to vary, amend or cancel any of the arrangements featured on the website should they find such alterations necessary.

THE FOOTCARE CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER.

Enquiries

If you have a question, of any type, about The Footcare Centre Ltd. website or privacy policy or the use to which we put information we gather, please e-mail [email protected] or call us on 01932 849373.

www.thefootcarecentre.co.uk is wholly owned and operated by The Footcare Centre Ltd.