As owner-director of The Footcare Centre it gives me immense pride and satisfaction seeing the wonderful, daily care our team delivers. For some patients this can be life changing as our team improves mobility, reduces pain, and enables return to activity.
For me, it was my skill as “healthcare manager” that was both recognized and wanted by Canada that enabled fast track application as a federal skilled worker all those years ago. This has enabled the growth of The Footcare Centre team both sides of the pond. Developing teams which spans two continents, with thriving practices in Weybridge, Surrey and in Niagara Falls, Canada.
I have been a podiatrist for 24+ years now and a healthcare manager for 17+ years. Over that time, I have loved the rewards developing people brings. Jayne Robertson (Practice Manager at Weybridge), David Good (clinical manager at Weybridge) and myself are collaborative leaders - we enjoys utilising the skills of the team in both undertaking tasks but also in making decisions. The whole team is relied on day in, day out, but as managers - always ensure they know we available and approachable.
This approach is key to everyone’s success: patients, team members, The Footcare Centre itself.
I love overseeing this process and developing a service that is unique.
Each team member thrives here through development. Our culture is built around improvement, and goals and objectives help (I have them and each team member has them), as a tool to further the whole team’s development. We grow together.
Jayne and David are key to this process. Indeed, If you ever attend our practices as a patient, you will experience a professional yet friendly approach - you will experience quality care, but hopefully enjoy the experience too! This culture is deliberate and is delivered by an exceptional team of skilled clinicians, who have their team ethic and a clear vision and mission.
Who are we as a team?
“By offering the Care, Professionalism and Time that feet deserve, our goal is to be the # 1 choice that comes to mind when people think about footcare.
WHAT WE DO: We treat patients who are suffering from various foot-oriented problems & help by providing structured plans to improve foot health, reduce pain & promote healthy active living, while maintaining a better level of care.
HOW WE DO IT: We combine a professional approach with evidence based, tailored care solutions. We take the time to clearly communicate with patients the various options available and suggest appropriate courses of action.
WHY WE DO IT: We believe all feet deserve to be healthy and we truly enjoy making an impact on people's lives.”
We love coaching, one-to-one development, inducting new team members, and mentoring those who need it. There is nothing more rewarding than mentoring a colleague to become a better version of themselves.
Personally, I truly thrive on managing “the business” too: the numbers, the statistics, testing, and measuring. I test and measure pretty much everything in our business. By measuring, we can improve as a team, as a service, and improve our outcomes on the care we deliver. This is where management-meets healthcare-meets science and I use my skills as a chartered scientist in my business management and care.
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Stuart Berry
